How do I claim a refund?
We will gladly refund products still in their original sale condition on presentation of the original ABC Shop Online sales docket.
Please pack the whole item along with a short note with your instructions and send it to:
ABC Shop Customer Care
GPO Box 9994
Sydney NSW 2001
How do I exchange an item?
If you would like to exchange a product you ordered online please contact our customer care team on 1300 360 111 to arrange an exchange of goods. Please ensure you have your ABC order number and sales docket ready for the operator to authorise the exchange for you.
I bought an ABC product at one of your ABC Shops or another retailer and want to exchange/refund it?
Products purchased at other ABC shops and third party retailers cannot be returned or exchanged via the ABC Shop Online. Please approach the ABC shop you bought your products from or the original retailer to faciliate this.