Placing an Order

There were 14 articles found in this category:

  1. How much will it cost to ship my order?
    When you place an order with the ABC Shop Online you will receive an immediate confirmation email prior to your order being processed. We will notify you again by email once your account has been charged and your order dispatched. Rest assured we do not charge your credit card until your order ...
  2. Partial Dispatch
    Your order will be processed once all items are available. If you have placed an order which contains both available and out of stock items, and wish to have any available item/(s) sent earlier, you may contact us to arrange a partial dispatch. Please call our Customer Care Team on 1300 360 111 ...
  3. I don't want to put my credit card details online - how can I place an order?
    There are several offline ordering options available if you do not wish to use your credit card details online: Phone - you can place an order over the phone between 9 am and 5 pm AEST, by calling 1300 360 111 (or +61 2 8333 5668 from outside of Australia) Fax - you can place an order by fax by ...
  4. Order by phone, fax, or mail
    For fast and easy offline home delivery phone, fax, or mail your order. Phone your order 1300 360 111 Call from anywhere in Australia for the cost of a local call. The ABC Shop phone service is quick and reliable and you can conveniently confirm your order over the phone with our Customer Care ...
  5. Why do I get an error when I enter my credit card details when I know the number is correct?
    The most common cause of this error is putting spaces in the credit card number. Please enter your number with no spaces. If you continue to have an issue please call our Customer Care team on 1300 360 111 and they will assist you.
  6. Offline Order Form
    Click here to download your offline ordering form. It is an interactive form so you can fill it in on your computer and click the button to print it out.
  7. ABC Shop Gift Card Terms and Conditions
    1. Agreeing to these terms and conditions 1.1 These terms and conditions apply to each ABC Shop Gift Card. 1.2 By purchasing, activating, redeeming or attempting to redeem an ABC Shop Gift Card you agree: (a) to be bound by these terms and conditions and all applicable laws and regulations; and ...
  8. Can I pick something up from one of your stores?
    For stock availability and pickup at a specific store, it is best to contact that store directly. A full list of ABC Shops and Centres can be found here.
  9. Currency Exchange
    The ABC Shop Online uses an online currency exchange service called Dynamic Converter to display rates in different currencies. This service is to be used as a guide only. All transactions made through ABC Shop Online will be carried out in Australian dollars. Conversions to other currencies ar ...
  10. I have placed an order through PayPal and the order status says 'Pending'. Has my order gone through?
    When you commit to using PayPal during our checkout process PayPal will pre-authorise an amount of money equal to the value of goods including freight ordered with your nominated financial institution. We only charge you after we have dispatched your goods and so for the time between you placing ...
  11. Australian GST
    ABC Shops have prepared this page to answer as clearly as possible your questions about the GST tax system and how it will affect goods provided in ABC Shops and online. The Goods and Services Tax (GST) effective since 1 July 2000, replaces the Wholesale Sales Tax. Since 1 July 2000, ABC Shops ...
  12. ABC Shop Gift Cards & Vouchers
    ABC Shop Gift Cards are the perfect way to solve those difficult gift decisions. Give a Gift Card Give that special someone an ABC Gift Card and let them decide what their ABC gift will be! In store you can choose any dollar amount of $10-200, and online you can choose from $25, $50 and $100 ca ...
  13. Where can I find my credit card security code?
    On VISA, Mastercard and Diners cards the security code is printed on the back of you credit card on or near the signature strip. Please enter the last three digits. American Express cards have it listed on the front usually above the main number string.
  14. How much is this product in my local currency?
    Our site has a helpful currency convertor. Clicking on the price of any item will bring up a currency selector. You can also select the currency by clicking on the link in the top right hand corner of the page. This is to be used as a guide only. Conversions to other currencies are carried out b ...